1. Order Processing Time:

• All orders are processed within 2-5 business days after receiving payment and design approval.
• Customized products (such as wedding cards, t-shirts, cups, etc.) may require additional time depending on design complexity.
• Orders are not processed or shipped on Sundays and public holidays.

2. Shipping Methods & Delivery Time:

• We offer standard and express shipping options through reliable courier partners.
• Estimated Delivery Timmings: 2-5 business days.
• Delivery timelines may vary based on location, courier service, and unforeseen circumstances.

3. Shipping Charges:

• Shipping charges are calculated based on the product weight, delivery location, and selected shipping method.
• You will see the shipping cost at checkout before completing your purchase.

4. Order Tracking:

• Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.

5. Shipping Locations:

• We ship across India. For international orders, please contact our support team before placing an order.

6. Delivery Issues:

• If your package is delayed or lost, contact us at business.swanprinters@gmail.com or +91 0354066402 with your order details.