1. Refund Eligibility:

• Refunds are issued only for defective, damaged, or incorrect products after verification.
• Orders canceled before processing are eligible for a full refund.

2. Refund Process:

• Approved refunds are processed within 3 days to your original payment method.
• You will receive an email confirmation once the refund is initiated.

3. Return Eligibility:

• Return should be done in 3 Business days.

4. Partial Refunds:

• In some cases, partial refunds may be offered for minor defects that do not affect product functionality.

4. Non-Refundable Items:

• Successfully delivered custom-printed items without defects.
• Shipping charges (unless the return is due to our error).

5. Late or Missing Refunds:

• If you do not receive your refund within the specified time, contact your bank or payment provider first.
• If the issue persists, reach out to us at business.swanprinters@gmail.com.